This unit describes the performance outcomes, skills and knowledge required to complete a range of hair services provided at the basin area including pre-service shampoos and treatments, and post treatment removal of residual colour and lightening products.

This unit applies to salon assistants who work in hairdressing or barber salons under close supervision and with guidance from more experienced or senior hairdressers or barbers. They use little judgement and follow instructions specified by the hairdresser or barber who has completed the client consultation and manages the client service. However, in a small salon, more senior hairdressers or barbers also undertake this function.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

integrate health, safety and hygiene practices and procedures into day-to-day basin services work functions across four, three hour work periods

across those work periods, cumulatively, provide the following services:

pre-service shampoo and conditioning

colour product removal

bleach product removal

foils and colour product removal

application of post colour treatment conditioners

across the work periods, cumulatively use these head massage techniques when shampooing and conditioning:

effleurage

petrissage

tapotement.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

visual characteristics of normal and abnormal hair and scalp conditions

organisation's basin service products and treatments range:

product purpose

action on the hair

application instructions

processing times

role and basic content of Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content

basic aspects of local government, state or territory health regulations for hygiene and infection control at the basin services area

industry practices and organisational procedures for:

client comfort, safety and hygiene with particular emphasis on:

using gown and towels to protect client clothes

avoiding product contact with eyes

monitoring client comfort

preventing cross-transmission of infection between customers

work health, safety and hygiene for providing basin services, with particular emphasis on:

using correct posture to avoid fatigue and injury

avoiding product contact with operator eyes

preventing cross-transmission of infection during customer contact

minimising product wastage

water efficiency

waste disposal with particular emphasis on environmentally sound disposal methods for hazardous and other waste.

Skills must be demonstrated in a hairdressing or barbering environment; this can be:

a hairdressing or barbering industry workplace or

a simulated hairdressing or barbering workplace, set up for the purpose of skills assessment that provides services to paying members of the public.

Assessment must ensure use of:

a supervising hairdresser or barber from whom the individual takes instructions

paying clients with different basin services requirements; these can be:

clients in a hairdressing or barbering industry workplace, or

clients in a simulated hairdressing or barbering workplace within a training organisation who have the expectation that the services provided reflect those of a commercial business

sufficient client traffic to allow prioritisation of tasks so that clients are serviced effectively in a logical sequence

activities that require the individual to work with commercial speed, timing and productivity to:

deal with multiple tasks simultaneously

complete client services within designated timeframes that reflect accepted industry practice

a basin services area with:

shampoo back wash basins with hot and cold running water and adjustable temperature controls

shampoo hoses or spray attachments

client shampoo chairs or couches

clean client gowns or wraps

clean client towels

a diverse professional range of shampoos:

for dry hair and scalp

for oily hair and scalp

for chemically treated hair

a diverse professional range of conditioning products:

for dry hair and scalp

for oily hair and scalp

for abnormal skin conditions, including psoriasis, seborrhoea, and dry and oily dandruff

post-colour treatments

product:

instructions

Safety Data Sheets (SDS) or plain English workplace documents or diagrams that interpret SDS content

organisational procedures for:

client comfort, safety and hygiene

work health, safety and hygiene for providing basin services

waste minimisation

water efficiency

disposal of hazardous and other waste.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors; and:

hold a Certificate III in Hairdressing, or a Certificate III in Barbering, or a Certificate IV in Hairdressing, or be able to demonstrate equivalence of competencies; and

have at least three years full time employment experience as a hairdresser in a salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a hairdressing qualification; this cannot include any indentured traineeship or apprenticeship period; or

have at least three years full time employment experience as a barber in a shop or salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a barbering qualification; this cannot include any indentured traineeship or apprenticeship period.

Hairdressing

Basin Services